After sales service

We are here for you. Contact us if you have any doubt, suggestion, or inconvenience. A member of our team will be happy to listen to you and help you so you can fully enjoy our products.

KEKAI is part of KOVYX group. By filling and sending the following form, their customer service will make sure to attend any require you may have as soon as possible.

SATISFACTION

Your satisfaction is our goal. We work hard to make sure you can live the best experience with KEKAI’s products.

PROXIMITY

We want to listen to you firsthand. That is why we have a team of experts on the products that will identify themselves with name and last name and be happy to help you when you contact us.

RAPIDNESS

Your query is important to us. We compromise to contact you in less than 48 working hours. You enjoying our products as soon as possible is our top priority.

We are here to help you

Fill the following form with your question, query or incident about the product and we will help you solve it.

IMPORTANT TO TAKE INTO CONSIDERATION: Warranty costs are covered in their totality in all European Union. Notwithstanding the foregoing, if it is reclaimed any act that suppose the shipment of a product or spare part in warranty to a destination outside of the European Union or where it is necessary to make custom arrangements, custom department or a custom agent will indicate the client the taxes to pay to be able to make the deliver. These expenses must be covered, at any case, by the final client or the warranty solicitor.

Find us here

Mano Mano
Amazon
Carrefour
Brycus
Alcampo